We are www.doveonline.in, a service provided by Dove Apparel Pvt Ltd, Ludhiana, Punjab, committed in protecting your personal privacy. While shopping and using doveonline.in, you give doveonline.in and its affiliates, your consent to use your personal information for various purposes as mentioned below.
We may collect various information to fulfil your order and maintain your details as a registered user on our website. We may pass your name, address and contact information on to a third party in order to make delivery of the product to you (for example to our courier companies or suppliers). We may also share your data with our franchisor. You further authorize the franchisor to use this information to sell products to you, directly or indirectly. However, we will not rent or sell your name, address, email address, credit card information or personal information to any third party without your permission, unless a situation arise, where we are required by law or statutory obligation or legal process to provide information about a customer.
In providing your personal details you consent to us using the data collected in order to meet our commitments to you and provide the service you expect. This will include the processing of orders for shipping, telephonic/email notification of delivery status, sending information such as new services or marketing offers. In the event of any problem with the delivery of your items, we will use the information to contact you. We may also use your data in order to manage the Site, collect payment from you, enable you to subsequently use parts of the Site, detect any fraud or Site abuses, send you information relevant to the Site or our products, and in case we have any queries. Payments that you make through the Site will be processed securely by our payment gateway company Payu India, a company registered in India.
We will only keep your data for as long as necessary to carry out our services or for as long as we are required by law.
We may share non-personal, non-individual statistical or demographic information, in aggregate form, with our marketing partners, advertisers or other third parties for research and advertising purposes. In other words, we will not give out information that you purchased a specific product, but we may tell them how many customers purchased a product.
If you have purchased from our store or subscribed to one of our newsletters, we may occasionally update you via E-mail of special new product arrivals, features or schemes on our site. We may also contact you if you have participated in one or more of our contests.
Tips to help you protect your privacy online
Never give your password to anyone online. Never give your billing information except to facilitate a purchase. Make your password at least six characters in length. Create a password that includes a combination of numbers and letters. If you have fallen for an online scam and gave out your password, change your password right away. You can do this by entering the 'My Account' section and Modifying User Information. Once you have finished surfing through Doveonline.in, do not leave the site open. The only way to log off from the site is to close the window.
Check our FAQs section for any queries on the process